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Legal

Privacy Policy

Last updated: May 10, 2026 | Applies to: keavur.com

Introduction

This Privacy Policy describes how Keavur ("we," "us," or "our") collects, uses, and shares information about you when you use our website at keavur.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. This policy applies to all visitors, users, and others who access or use the Service.

Information We Collect

We collect several types of information in connection with the Service:

  • Information you provide directly: Name, email address, location data, IP address, and device information.
  • Information collected automatically: When you use our Service, we automatically collect certain information, including IP address, browser type, operating system, referring URLs, and device information.
  • Information from third-party services: We may receive information about you from third-party services you connect to our Service.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Improve and personalize your experience
  • Understand how you use our Service
  • Communicate with you, including for customer service and marketing purposes
  • Process transactions and send related information
  • Send you technical notices, updates, and security alerts
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

  • Service providers: We share information with third-party vendors who provide services on our behalf, including Cloudflare, Google Analytics, and Paddle (our payment processor and Merchant of Record).
  • Legal requirements: We may disclose information if required by law or in response to valid legal processes.
  • Business transfers: We may share information in connection with a merger, acquisition, or sale of assets.

We do not sell or share your personal information with third parties for their marketing purposes.

Payment Processing (Paddle)

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you make a purchase, your payment information is processed securely by Paddle. We do not have access to or store your full payment card details. Paddle handles all payment processing, tax compliance, invoicing, and fraud protection in accordance with their Privacy Policy at paddle.com/legal/privacy.

For payment transactions, your personal data (such as name, email address, and billing address) will be shared with Paddle for the purpose of processing your order and providing customer support.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for the following purposes: analytics and performance, functional preferences, and marketing (where applicable). Third-party services we use — such as Cloudflare and Google Analytics — may also set their own cookies.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. Specifically:

  • Account information (name, email): retained for the duration of your account, plus up to 12 months after account closure.
  • Usage and analytics data: retained for up to 12 months.
  • Payment records: retained for up to 7 years as required by applicable tax and accounting laws.

When we no longer need to retain your information, we will securely delete or anonymize it.

Your Rights (GDPR and EEA/UK Users)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have the following rights under applicable data protection law (GDPR / UK GDPR):

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request that we correct inaccurate or incomplete personal data.
  • Right to erasure: You may request that we delete your personal data where there is no compelling reason for us to continue processing it.
  • Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You may request that we provide your personal data in a structured, machine-readable format.
  • Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis.
  • Right to withdraw consent: Where we rely on your consent to process your personal data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at hi@keavur.com. We will respond to your request within 30 days.

If you believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK, or your Member State authority in the EU).

Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

  • Contract: To fulfill our contractual obligations to you when you purchase or use our Service.
  • Legitimate interests: To improve our Service, prevent fraud, and conduct analytics — where these interests are not overridden by your rights.
  • Consent: Where you have given us explicit consent (e.g., for marketing communications). You may withdraw consent at any time.
  • Legal obligation: Where processing is required to comply with applicable laws.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hi@keavur.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We take appropriate steps to ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or to exercise your data rights, please contact us: